Terms of Service

CORDSOFPENANCE.COM — TERMS OF SERVICE

Last Updated: June 21, 2026

1. Acceptance of Terms

By accessing or using CordsofPenance.com, placing an order through our WooCommerce checkout, creating an account, or interacting with this website in any way, you agree to be bound by:

If you do not agree to these Terms, you must not use this website.

2. Eligibility

To purchase products from this website, you must be:

  • At least eighteen (18) years of age, or
  • The age of legal majority in your jurisdiction, whichever is greater.

By placing an order, you represent and warrant that you meet these requirements.

3. Products

  • All products are subject to availability.
  • We may modify, discontinue, limit, or refuse the sale of any product at any time without notice.
  • Product descriptions, images, dimensions, and specifications are provided as accurately as possible.
  • Because items are handcrafted, minor variations may occur and are not considered defects.
  • Digital downloads (if offered) are delivered electronically after successful payment.

4. Pricing and Payment

  • All prices are listed in U.S. Dollars (USD).
  • Prices may change at any time without notice.
  • Orders are not accepted until payment is successfully processed.
  • We reserve the right to correct pricing errors and cancel orders affected by such errors.
  • Accepted payment methods are those displayed at checkout.

Order Statuses:

  • Pending Payment: Order placed but not paid.
  • Processing: Payment received; order being prepared.
  • Completed: Order fulfilled and closed.
  • Cancelled / Failed: Payment unsuccessful or order voided.

5. Shipping

CordsofPenance.com ships to the continental United States only. We do not offer direct international shipping through this website.

International customers may purchase our products through our official storefronts on Etsy or eBay.

Additional shipping terms:

  • Shipping times are estimates only and not guaranteed.
  • We are not responsible for delays caused by carriers, weather, customs, labor disputes, government actions, or other events beyond our control.
  • Risk of loss and title transfer to the purchaser once the package is handed to the shipping carrier.
  • Customers are responsible for providing accurate shipping information at checkout.

6. Returns and Refunds

Returns and refunds are governed by our Return Policy, which forms part of these Terms.

  • Items must meet all stated return conditions to be eligible.
  • We reserve the right to deny returns that do not comply with policy requirements.
  • Custom-made, personalized, altered, or hygiene‑sensitive items may be non‑returnable.
  • Refunds (when approved) are issued to the original payment method.

Chargebacks filed without first contacting us may result in account suspension.

7. Order Issues and Support

For missing, damaged, or incorrect items:

  • Contact us promptly using the information provided on CordsofPenance.com.
  • Provide your order number and supporting details (photos, if applicable).
  • Failure to report issues within a reasonable timeframe may limit available remedies.

8. Prohibited Uses

You agree not to:

  • Violate any applicable law or regulation
  • Use products for unlawful, non‑consensual, abusive, or harmful purposes
  • Interfere with website functionality, security, or infrastructure
  • Use automated tools to scrape, copy, or harvest website content
  • Infringe upon intellectual property rights
  • Attempt to manipulate pricing, checkout, or order systems

9. Intellectual Property

All content on CordsofPenance.com — including text, logos, photographs, graphics, product descriptions, and designs — is owned by or licensed to CordsofPenance.com and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

10. Disclaimer of Warranties

THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not guarantee uninterrupted or error‑free operation of the website or WooCommerce platform.

11. Limitation of Liability

To the fullest extent permitted by law, CordsofPenance.com shall not be liable for any:

  • Indirect
  • Incidental
  • Consequential
  • Special
  • Exemplary
  • Punitive

damages arising from use of the website, checkout system, or purchase of products.

12. Indemnification

You agree to indemnify, defend, and hold harmless CordsofPenance.com and its owners, affiliates, contractors, and representatives from any claims, damages, losses, liabilities, or expenses arising from:

  • Your use of the website
  • Your purchase or misuse of products
  • Your violation of these Terms

13. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict‑of‑law principles.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Changes to These Terms

We may update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

Questions regarding these Terms may be submitted through the contact information provided on CordsofPenance.com.